HP Renew offers an extensive portfolio of refurbished HP computing products. Offering the same reliability and performance as new HP products, but for a significant lower price than the equivalent new product, it is the perfect high-quality alternative if you have a limited IT budget.

All HP computing products from the current or past portfolios are candidates for the HP Renew program.

Refurbished products come from various sources, for example, from channel returns, cancelled orders or end of life excess. They are put through a rigorous refurbishment and testing process to bring them back to "same as new" in terms of functional quality and performance. HP Renew products are not to be confused with "used" or "second-hand" products.

HP Renew products undergo comprehensive HP refurbishment and testing processes to completely restore them to meet HP's very stringent functional quality standards. With HP Renew products, customers can rest assured knowing they are getting the same high functional quality and performance that is expected from new HP products.

The distinction is not always obvious. HP Renew products are fully backed by HP base warranty, and have been refurbished to be functionally equivalent to new product standards. HP Renew products can be recognised by the addition of an "R" to the HP product number. For example, if the new product number is A1234A, the equivalent HP Renew product number will be A1234AR.

HP Renew products are backed by the original HP base warranty. In other words, there is no difference between the base warranty offered for a new HP product and the equivalent HP Renew product. The warranty of the HP Renew product starts with the date of purchase and refreshes the original warranty. It is important to note that this is not a remaining warranty policy.

Since products in the HP Renew portfolio are returned to HP from various sources, there are often concerns about data being removed before the products are resold. As part of the rigorous refurbishment process all HP Renew products go through, all returned drives are reformatted and retested. During this process every drive is wiped clean of any data and every disk is separately overwritten. The process is based on methods described in the National Industrial Security Program Operation Manual (US DoD 5220.22-M) of the U.S. Department of Defense, so you can be assured the most stringent standards are implemented.

Depending of the complexity of the product, the testing duration may vary from hours to days. Each unit follows the original factory testing conditions combined with the HP Renew refurbishing processes to ensure it meets HP certified quality standards.

HP Products are only available from select HP partners. Jarvis Technology is one such partner. So if you have any HP Renew requirements or questions then do not hesitate to get in touch using the ‘sales team’ email address or by giving us a call.

Jarvis Technology will be your official contact for HP Renew. Your dedicated account manager will be able to help with any assistance you may require.