Why buy HP Renew

 

What IS HP RENEW?

Maximise your margin and compete more aggressively for those price conscious IT requests. With HP Renew you can offer the very latest HP equipment at up to 40% less than the price of new. Same HP quality. Same HP warranty.

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What IS HP RENEW?

Great Value for Money

HP Renew offers an extensive portfolio of refurbished HP computing products. Offering the same reliability and performance as new HP products, but for a significant lower price than the equivalent new product, it is the perfect high quality alternative if you have a limited IT budget.

HP Certified Quality

All HP Renew products undergo a thorough HP refurbishment and testing process, fully restoring the functional quality of the product. It is only then that they qualify for full HP base warranty – guaranteeing HP functional quality and reliability like the new products.

HP Warranty

HP Renew products are covered by the same HP base warranty as the equivalent new products, and is starting from the date of purchase of the HP Renew product. HP warranty guarantees the product's functional quality and reliability. Additional service and support options may be available to complement the original HP product warranty on some products.

Eco-friendly

Reduce your overall environmental impact, while taking advantage of an affordable alternative to your business needs with HP Renew. HP Renew ensures that by refurbishing and redeploying returned, loaned or trial units, these products are fully utilised and don't end up in landfills.

FAQ about HP Renew

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What is the HP Renew Program?

HP Renew offers an extensive portfolio of refurbished HP computing products. Offering the same reliability and performance as new HP products, but for a significant lower price than the equivalent new product, it is the perfect high-quality alternative if you have a limited IT budget.
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What products are included in the HP Renew Program?

All HP computing products from the current or past portfolios are candidates for the HP Renew program.
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Where do HP Renew refurbished products come from?

Refurbished products come from various sources, for example, from channel returns, cancelled orders or end of life excess. They are put through a rigorous refurbishment and testing process to bring them back to "same as new" in terms of functional quality and performance. HP Renew products are not to be confused with "used" or "second-hand" products.
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How is an HP Renew product refurbished?

HP Renew products undergo comprehensive HP refurbishment and testing processes to completely restore them to meet HP's very stringent functional quality standards. With HP Renew products, customers can rest assured knowing they are getting the same high functional quality and performance that is expected from new HP products.
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How are HP Renew products different from other refurbished products?

The distinction is not always obvious. HP Renew products are fully backed by HP base warranty, and have been refurbished to be functionally equivalent to new product standards. HP Renew products can be recognised by the addition of an "R" to the HP product number. For example, if the new product number is A1234A, the equivalent HP Renew product number will be A1234AR.
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What type of warranty comes with HP Renew products?

HP Renew products are backed by the original HP base warranty. In other words, there is no difference between the base warranty offered for a new HP product and the equivalent HP Renew product. The warranty of the HP Renew product starts with the date of purchase and refreshes the original warranty. It is important to note that this is not a remaining warranty policy.
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How do you guarantee data security on HP Renew products?

Since products in the HP Renew portfolio are returned to HP from various sources, there are often concerns about data being removed before the products are resold. As part of the rigorous refurbishment process all HP Renew products go through, all returned drives are reformatted and retested. During this process every drive is wiped clean of any data and every disk is separately overwritten. The process is based on methods described in the National Industrial Security Program Operation Manual (US DoD 5220.22-M) of the U.S. Department of Defense, so you can be assured the most stringent standards are implemented.
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What is the typical testing period for products during the refurbishment process?

Depending of the complexity of the product, the testing duration may vary from hours to days. Each unit follows the original factory testing conditions combined with the HP Renew refurbishing processes to ensure it meets HP certified quality standards.
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Who is eligible to buy HP Renew products?

HP Products are only available from select HP partners. Jarvis Technology is one such partner. So if you have any HP Renew requirements or questions then do not hesitate to get in touch using the ‘sales team’ email address or by giving us a call.
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Who do I contact at HP Renew if I need assistance?

Jarvis Technology will be your official contact for HP Renew. Your dedicated account manager will be able to help with any assistance you may require.